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H
Humza5C4F
New Participant
November 3, 2020
Question

Adobe acrobat pro DC comments viewer not showing highlight colour.

  • November 3, 2020
  • 1 reply
  • 2808 views

Hello all, I recently reinstalled Adobe acrobat pro DC. When highlighting documents, previously the highlights were showing in the comments bar on the side with the text highlighted and the colour used to highlight. 

 

After resinstalling, when reviewing the same pdf document the comments bar shows the text which has been highlighted but now does not show the colour of the highlights. I am able to filter the comments via highlighted colours but cannot see the colours. I have tried to re-install again and play around with the preferences but I cannot get it bavk to showing the colour of the highlights. 

 

Any ideas? Thanks

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1 reply

A
Adobe Employee
arvindy
Adobe Employee
November 3, 2020

Hi,
Could you please share the snapshot of the issue?
Also, please let us know the current version and the version of Acrobat you were earlier using where you were seeing the colour in comment viewer.

Regards,
Arvind

H
Humza5C4FAuthor
New Participant
November 3, 2020

Hello the version is 2020.013.20064 Adobe Acrobat Pro DC - it is the same version where the colour of the highlighted text was in the comments pain before re-installation. See attached screen shot, the greyed out highlighter icon used to show the colour of the highlighted text. I am able to filter the colours manually with the filter tool so the colours are being recognised but for some reason not showing up. 

H
Humza5C4FAuthor
New Participant
November 11, 2020

Hi ,

 

Thanks for your reposnse on my queries above. Your valuable feedback helps us in improving our product. 

The highlight icon in the comments pane is constant and does not change with the color of the highlight annot in the document. I can see the same in the previous build also. 

Thank you for bringing this to our notice and I do understand this is a cause of concern for you , hence have reached out to our team to include this as a feature in one of the upcoming releases. The team is currently preoccupied with prior planned high priority items. However, we’ll have it in our radar and might revisit at an appropriate time in future.

 

Regards

Mehak Aggarwal 


Thanks for your response.

 

That is very odd because before I re-installed the software the colours were definitely showing in the highlighter icon as I annotated in the picture. 

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