Adobe Acrobat Reduce File Size Constantly Glitches

Question

I use the reduce file size on a daily basis.  About 3/4 of the time that I open a document and attempt to reduce the file size, it tells me it can't reduce the file anymore, even though it has never been reduced.  I have to close Adobe Acrobat at least once, sometimes twice for the fil size reduction to actually work.  I understand there is a limit and it cannot be shrunk beyond it's limit, however, I'm having issues getting it to work at all on the first attempt.  I can't seem to figure out what causes this.

Meenakshi Negi · Answer

Hi Brandon22886192cr7l,

Thank you for reaching out.

To reduce the PDF file, please refer to the information provided in the following help document: https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html.

If the issue still occurs, share the screen recording with us. Also, share the Acrobat and OS version numbers.

Try reducing the file size on the Acrobat Online account. Open the link https://acrobat.adobe.com/ and sign in with your Adobe credentials. Then go to the Convert tab and select the reduce file size option.

Let us know how it goes.

Thanks,

Meenakshi

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