Adobe Acrobat shuts down a few seconds after launching

Melden · Feb 05, 2024

Hi, i have an account with Adobe Acrobat Standard. I can login online and use it that way but if i open Acrobat locally it shuts down after a few seconds. I have a feeling it's not letting me Sign In, as i can see the Sign In button at the top before it shuts down. I has been running this on my computer for some time before this started to happen. I did also have this problem previously (months ago) and an uninstall, clean and reinstall worked to fix it.

This time around, I uninstalled Acrobat, ran the cleaner https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html restarted my PC, downloaded the 64 bit version of Acrobat Standard here https://helpx.adobe.com/au/acrobat/kb/acrobat-dc-downloads.html installed it and the identical problem still exists.

Can someone please help?

Melden · Nov 18, 2024

I found that there was a bug with Adobe thinking I was logged in to the maximum number of accounts already (for me, two). I had logged in on my desktop and laptop, and after updating on my desktop, it didn't recognize it as the same login, so every time it tried logging in, it was treating it as a third device and auto shut down the app. I logged out of all devices using the solution below

Solution 4: Launch Distiller and check if Acrobat is activated

1. Press Windows key + R to open the Run command window. In the Open box, type acrodist and then click OK.

2. If Acrobat is not activated, you will see a warning message followed by a Sign In Required dialog box. Click the Sign In Now button and follow the onscreen instructions to complete the sign-in process.

3. After you complete the sign-in, the product is activated. Close Distiller, and then launch Acrobat and see.

Lösung in ursprünglichem Beitrag anzeigen

Melden · Jul 06, 2025

Dear Sir,

Thank you for this time-saving fix! After many hours and countless uninstalls-re-installs, this worked perfectly! Acrodist indeed asked me to sign-in although I was already signed in in Creative Cloud app and several other Adobe apps, installed localy. Again, thank you for sharing this solution that was not mentioned by any other Adobe representatives!

Melden · Aug 26, 2025

FANTASTIC - worked perfectly. Hit a problem due to replace a faulty motherboard. Adobe seriously need to put this solution on thier troubleshooting area. Also a handy pop up or option to let us know this was the problem. Not like we dont pay enough for the stuff

Melden · Jun 13, 2025

Man, just want to say that this piece of software (cursing removed) disaster, I spent 7 hours tryong to fix this issue, nothing works, I've paid more then 400$ for the time using it, bought 2 licenses on my bisuness and all that for unbearavle piece of code, this corporation, this "help" ppl do nothing man, all i want is to sign stupid pdf files and I need to sit here and be (cursing removed) IT specialist to make this ancient piece to work (cursing removed)

Melden · Jun 13, 2025

and i canceled my subscription yestrday and it charged me 44$ on top bc I bridge @"contract" image that, paying almost 400$ and this (cursing removed) software works (cursing removed) and charges 44 for quiting it adobe your (cursing removed) (illegal activity removed)

Melden · Sep 17, 2025

Having this issue for months and the only fix for me is open command prompt (cmd) on windows and typing:

for /F "tokens=1,* delims= " %G in ('cmdkey /list ^| findstr /c:"Adobe App "') do cmdkey /delete %H

To clear the Credential Manager storage for all the Adobe apps as stated here:

https://helpx.adobe.com/download-install/apps/troubleshoot/licensing-activation-issues/licensing-err...

C'mon we pay for these expensive subscription to get this???