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New Participant
July 26, 2024
Question

Adobe Acrobat Standard crashed when reducing file size

  • July 26, 2024
  • 3 replies
  • 2174 views

Adobe Acrobat Standard crashed when reducing file size

Version: 2024.002.20965

Windows 11

 

file saved locally, 23mb in size.

Reinstalled Acrobat.

Does not happen to all files. 

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3 replies

yash singh
Participating Frequently
July 26, 2024

Try to print to PDF the file first with Microsoft Print to PDF to remove any layers in the file and then try reducing the file. You can click on the following article on how to remove layers in PDF for MAC and Windows

yashas@adobe.foundation
yash singh
Participating Frequently
July 26, 2024

Try to print to PDF the file first with Microsoft Print to PDF to remove any layers in the file and then try reducing the file. You can click on the following article on how to remove layers in PDF for MAC and Windows

yashas@adobe.foundation
New Participant
July 26, 2024

That kinda work 🙂 Kinda, because saving the again with the Microsoft print to PDF let the PDF grew from 23 to 33mb. 

Then compressing that PDF again with Adobe did not crash but only reduced the file size to 24mb.

Which is still more than to begin with 🙂

yash singh
Participating Frequently
July 26, 2024

You can try the advanced options also to reduce file size. If you have images then you can lower down their pixels using the following help article:

https://helpx.adobe.com/in/acrobat/using/optimizing-pdfs-acrobat-pro.html

yashas@adobe.foundation
Braniac
July 26, 2024

@ClaudiaSamari is it just the one file that keeps on crashing while reducing that one file? If so, maybe that one file is corrupted?

New Participant
July 26, 2024

It is just that one file, but we had similar issues in the past with other files. 

It is a little bit annying and I expect Adobe do correctly handle that instead of crashing, no matter what the source is. 

The source that created the PDF is ArchiCAD.