Adobe PDF printer, Preferences

Forum|Forum|4 years ago
June 4, 2021
2 replies
4128 views

I have 6 users, all with Windows 10 Pro 64 bit, and Adobe Pro DC 2021.001.20155. They sometimes have to print out a document to the "Adobe PDF" printer. Under the printing preferences, they can choose Color or Black and White. Color being the default.

When they use the Adobe PDF printer, 95+ percent of the time, they'd like to use Black and White. But for some reason it keeps defaulting back to Color.

They don't have admin rights to their workstation, and giving them admin rights isn't an option. But I've gone in as admin and tried setting that preference to Black and White. But theirs keeps reverting to Color still.

Is there someway to force it to BW and make it stick?

Thanks in adavance.

This topic has been closed for replies.

radzmar

Community Expert

Okay, your method seems be correct. But you don't have those settings that in that application you're printing from, right? This may be a restriction to the user accounts on those workstations. Are you're sure, the Adobe PDF is installed on that workstations and not on a remote server, where it has been shared as network printer? It that case the remote server controls the default settings.

D

DZastoupilAuthor

Participating Frequently

It is not run from a print server. All printing is handled locally.

See attached from my PC. This is a locally installed Acrobat as well, just an older version. But the windows are the same.

I am testing the same settings on my PC. It seems to be sticking. But I'm an admin. They are not.

radzmar

Community Expert

That's weird. What application the users are printing from into PDF? Do they use a specific document, like a prepared Word document? What happend when you loged in as admin and changed the preferences? Did they change then as expected?

radzmar

Community Expert

How do you try to set the printing defaults? Please describe the steps you're doing.

D

DZastoupilAuthor

Participating Frequently

I go into the Windows printer settings, right click the printer and go into Properties.

Click on the Preferences under the General tab.

Under Paper/Quality Tab, change Color option to Black & White.

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