Skip to main content
Participant
April 23, 2024
Question

Adobe PDF prompting/requiring signatures for any and all text fields. Not document specific.

  • April 23, 2024
  • 5 replies
  • 1513 views

I'm having an issue where my PDF text fields are prompting me to sign or request signatures whenever I try to enter any text in. This is not document specific and occurs on documents where there are no signature fields anywhere on the doc. I cannot enter any regular text in, it prohibits me from doing so. Has anyone else had this issue and, if so, any help here? I've tried uninstalling/reinstalling, repairing via settings, changing to Legacy signature status, making new forms from scratch, not really sure what else to do here. 

This topic has been closed for replies.

5 replies

Meenakshi Negi
Community Manager
Community Manager
May 2, 2024

Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Participant
August 15, 2024

It's defiantly not resolved

Meenakshi Negi
Community Manager
Community Manager
April 24, 2024

Hi Andrew369391938i5n,

 

Thank you for reaching out and reporting this.

 

The team is aware of the issue and is investigating further.

We will update you once we have more information from the team. We appreciate your patience.

 

Thanks,

Meenakshi

 

Meenakshi Negi
Community Manager
Community Manager
April 24, 2024

Hi Andrew369391938i5n,

 

Thank you for reaching out and reporting this.

 

Please share more information about the issue. It would be helpful if you could share the screenshot of what happened.

Share the PDF with the issue. Share the Acrobat and OS version. 

 

Thanks,

Meenakshi

Participant
April 24, 2024

Hi Meenakshi, I unfortunately cannot upload the PDF in question as it contains confidential information pertaining to my line of work. I've tried multiple PDFs and it is an issue across all PDFs. I did create this form yesterday as a test and it still gives the issue, any of the text fields prompts a signature and as you can see there are no signature fields on the document. 

I am currently on Acrobat Pro version 2024.002.20687 64 Bit. CPU OS is Windows 10 Pro 22H2. If you need more information please let me know. 

Participant
April 24, 2024

Meenakshi, I forgot to upload the screenshot. Here is a picture of the prompted pop-up whenever I click on a text field. 

try67
Community Expert
Community Expert
April 23, 2024

This is a bug in the latest version of Acrobat and Reader, which renders all form fields practically unusable. We are all waiting for Adobe to fix it...

Participant
April 23, 2024

Having the exact same issue. Noticing if I go to Edit and make sure Pan is selected rather than the Select arrow that I'm able to fill the field but this is an annoying work-around for something that worked flawlessly previously. Would love to see a fix for this as it's making it so much harder to fill out the form.

Participant
April 23, 2024

Actually "Fill and Sign" not Edit