Question
Adobe PDFs printing text as boxes and random characters
Hello,
I have a user who is printing from Acrobat and the text is printing as random characters or boxes on select documents. This occurs on any printer, and the file appears normal when previewing it in Acrobat.
The user will print several documents from the same source, which are all formatted the same, but only select ones have an issue printing correctly. The issue is occurring with select documents from several sources. The user is receiving these documents by email, and when they print out of the email directly, they print normally. However, once the document is saved and printed through Adobe it prints incorrectly.
Adobe is up to date, and the "save as optimizes for fast web view" setting is turned off.
Any other ideas?
AdChoices