Adobe prints to Notepad error message

I had this problem today (July 2024).

After lots of mucking around, I discovered it was because there were emojis (Segoe UI Emoji font) in the text. Once I removed the emojis it printed to PDF like normal.

The error message was:

%%[ ProductName: Distiller ]%%
%%[ Error: invalidfont; OffendingCommand: definefont; ErrorInfo: .notdef --nostringval-- ]%%

Stack:
/Font
-dict-
/TTE56t00

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

This guy Dov Isaacs is an a$$hole

Hello,

First time ever happened....very disturbing message

Possible synthax error in my word document ? or else ?

Please advise

Thanks

%%[ ProductName: Distiller ]%%
OpenSans-Bold not found, using Courier.
OpenSans-Regular not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
[99 89 91 204 173 127 92 127 204 343 224 174 91 224 205 91 225 203
173 173 204 147 92 203 91 231 224 221 224 204 91 200 90 200 224 91
224 221 225 147 91 89 204 174 0]
(
 
 )

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Go to Settings

then Devices

then click on "Adobe"

then click on "Manage"

then click on "Printing Preferences"

then UNCHECK "rely on system fonts only; do not use doc fonts

click on apply (or ok)

This fixed my printing to PDF issue

Print to:   Microsoft to PDF - works every time    (Adobe no longer prints to pdf from Outlook  - it goes automatically to notepad 😞    Major glitch

I was having issues printing from excel to .pdf in Calibri font. Every time I tried the .pdf was printed on a notepad file with a similar error message. I changed the font to "Times New Roman" and then printed the excel file to .pdf. This was the fix for me!

I had the problem and it was a simple fix - I figured out it only happened when printing to pdf from my browser and only in the calibri font which is the default for my email so I downloaded a newer version of the Edge browser I am using and the problem was solved. It just started after a Windows update.

Now, if I can just figure out why my printer is suddenly printing so lightly that I can't read it. A toner AND drum change didn't solve the issue! Started after the same update.

I had this same issue and was able to fix the issue by opening Devices and Printers>right-click Adobe PDF>Uncheck "Rely on system fonts only; do not use document fonts".

The error message that you received is indicative of a PostScript error detected by Acrobat Distiller, a component of Adobe Acrobat. (By the way, there is no such product as “Adobe 8” - Adobe makes a wide variety of products but in the context of your message, we assume you mean “Adobe Acrobat 8!”)

In particular, the message indicates that the Distiller cannot locate the Calibri Bold font which apparently is being referenced by the Word document that you are printing to the Adobe PDF PostScript printer driver instance. Distiller is assuming that the Calibri Bold font is in the usual C:\Windows\Fonts directory but cannot find it there or believes that the font is damaged.

The first thing you should do is open the Fonts Control Panel in Windows 10. Find the font family Calibri and click on that. The resultant window should show Calibri Bold, Calibri Bold Italic, Calibri Italic, Calibri Light, Calibri Light Italic, and Calibri Regular. If Calibri Bold is not there, that is the problem. You need to repair your Windows installation.

Assuming that Calibri Bold is there, right click on the font, selecting Properties. The resultant Properties / General window should show the location of the font to be C:\Windows\Fonts. If the font is located elsewhere (indicative of some problem with how Windows was installed or updated or perhaps improper manual intervention, you need to let Acrobat Distiller know that location. From the Start menu, run Acrobat Distiller and under settings, choose Font Locations. If the actual location of the font is not in the existing Acrobat Distiller list, add that location using the Add button, press OK, exit Distiller and try this operation again.

The Properties / Security window should show that “Users¨ have both “Read & Execute” as well as “Read” privileges. If that is not the case, running as Administrator, fix those privileges.

Reboot your system and try again. Let us know if this helps at all.

Note that Microsoft Office applications often synthesize fonts. Thus, if somehow you system was missing Calibri Bold and a Word document was accessing Calibri Bold, Microsoft Word would artificially embolden Calibri to look like Calibri Bold without any warning to you.

          - Dov

Many of the log files created by Acrobat are text files. Most Windows system have the default application for opening text files set to use Notepad.

You appear to be using Acrobat 8 which is very old and no longer supported by Adobe. Also Acrobat 8 has never been updated to work within the Windows 10 OS. See Adobe products and Enterprise Technical Support periods covered under the new Lifecycle Policy. Select the "Adobe Acrobat" product in the drop down box. You should notice that support for Acrobat X, 9, 8, and 7 has ended.

you do not mention what version of MS Office you are using. Versions of MS Office that worked with Acrobat 8 do not work with the Office versions available to Windows 10. See Compatible web browsers and PDFMaker applications

I suggest you upgrade to Acrobat DC.