Adobe prints to Notepad error message

[Guest]

Hi. Since the last Windows 10 update, when I try to print a PDF with Adobe 8 from either Word or PowerPoint, it prints a Notepad file instead with the error message below. When I print a Word document with Ariel font, it works fine, but not with Calibri, and almost all my files use Calibri. Please anyone help with a solution to this problem. Thanks.

%%[ ProductName: Distiller ]%%

%%[Page: 1]%%

%%[Page: 2]%%

Calibri-Bold not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:

[80 91 98 92 41 98 66 90 77 63 45 77 91 45 41 90 99 98 45 45 77 91 63

45 99 98 74 41 58 98 66 41 90 77 77 92 45 92 66 90 64 92 98 41 45 93

90 65 98 46 98 87 41 78 98 98 77 92 99 63 73 42 136 93 66 92 41 90

150 90 73 45 98 87 42 90 99 98 41 137 92 42 136 92 66 92 41 90 45 46

41 90 98 46 92 42 63 99 0]

(       

)

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

[Dov Isaacs · Accepted solution]

This is a totally different issue and is not a bug. It is intended behaviour.

The message implies that you were attempting to print a PDF file from within either Adobe Acrobat or Reader to Adobe PDF and that the PDF file was in fact protected! Adobe doesn't allow you to remove PDF file protections by “refrying” the PDF by printing to Adobe PDF!

[M35033536bxkn]

I did this a few weeks ago, but it "undid", maybe an update?  However, did it again, and it's working again.

Anyways, on my PC in 2024, the steps are:

Printers and Scanners

     Adobe PDF - select (not "right click")

            Manage

     Printer Properties (left menu)

            General Tab

                  Preferences

                         Uncheck "Rely on system fonts only; do not use document fonts".

No doubt there are other ways to get to the same place.

[Karen38409412fgds]

OMG, THANK YOU! This started randomly happening to me in 2024 (about 10% of the time). Your instructions took me right there and hopefully, the fix you described will work! It was so annoying the have to go back in and print again (to Microsoft PDF, the second time) instead of just printing to PDF like I asked it to the first time.

[melissa_7252]

thank you @M35033536bxkn   i couldnt find were to access the 'uncheck' and your instructions took me right to it!

[Carolyn359536328ftc]

Thank you SO MUCH!!  This worked for me.

Yay ;~_)

[Shane26450962b9nr]

This fix is still working as of 3/12/24

[Suzette3587461806xg]

Thank you.  I just tried this as my excel was opening Notes when I selected the PDF option and it worked.  So happy.  

[Jessica36454052yz8u]

Want to comment that this worked in April 2024. Thanks!

[Meera372260860apr]

Thank you. This worked for me!

[CarolMW]

THANK YOU! I had been having the same weird problem suddenly. I did resolve the issue using GUEST's cure, with this process, which may have been the long way around, but worked for me) (running Windows 10 on my PC):

I opened the message (in Outlook), clicked FILE, PRINT, selected  the printer "Adobe PDF." CLICKED THE Print Options box (below the printer selection box). In the Print pop up box, I clicked the Properties box. This opened the "Adobe PDF Document Properties" dialogue box. Select the tab, "Adobe PDF Settings". Then uncheck the little box at "Rely on system fonts only, do not use document fonts." (Basically, this is telling it to use the document fonts.)

Click OK. Then click Print )or Preview). Then save it per standard routine.

How this even got changed suddenly is beyond me and was so frustrating, so thank goodness for GUEST's fix! 

[Louise382746049hri]

THANK YOU!!  This has driven me crazy FOREVER!!!  I use emailed receipts from my boss for his expense reports and they are always a challenge to navigate since the recent Notepad unwelcomeness came into play.  Your solution to uncheck this one box on on the Adobe PDF "printer" preferences is the perfect solution! 🙌🙌🙌

[Deanna323151238b2l]

OMG! This worked for me!  My path was a little different to get there, but basically used the Printer Properties for Adobe PDF in my MicroSoft Printer settings. Under Advanced Tab, select Printing Defaults, and it was there. Unchecked it, and it works now! Thank you!! So simple 🙂 

[scooterh]

this still works as of August 2024

[chantal_9345]

Thank you! I was able to find my way a little differently but could not have even started without your suggestion! Thanks again ☺️

[Ewan5E4F · Accepted solution]

I had same issue on Adobe Acrobat Pro version 2024.003.20180. Used to work fine, then a few months ago it started just printing a notepad document with a pile of technical babble. Unchecking the ''rely on system fonts only...'' box fixed it.  But to find that checkbox I went here: Devices and Printers>right-click Adobe PDF>Printer Properties>Printer Preferences>Adobe PDF Settings>Uncheck "Rely on system fonts only; do not use document fonts".

[lynette_9359]

That's great!!  Thanks so much, that worked a treat after trying other methods with no success!

[c.j.m42052825]

It worked! After countless hours paying an IT company that could not figure it out, you solved it for me. Thank you so much!!!!!!!!!!!!!!!!! This had been a nightmare. You made a huge difference. You're a genius 🙂

[leanna_1047]

October 2024...still works. On my PC - Windows 11 Pro
Printers and Devices -->Adobe PDF-->Printer Properties-->General Tab -->Preferences-->Adobe PDF Settings

[Mercede38142241sqn2]

This worked for me, thank you!!

[seang86996276]

OMG!  Thank you!! I've been having this problem for months.  This worked!!!!!!!!!!!!

[AnandSri]

Hello!

I'm glad to hear that it worked for you! For future reference, you can check out this Adobe article: https://adobe.ly/4knRIzq free to reach out if you encounter any issues with the app.

Thanks,

Anand Sri.

[dionnem431557]

I had the problem and it was a simple fix - I figured out it only happened when printing to pdf from my browser and only in the calibri font which is the default for my email so I downloaded a newer version of the Edge browser I am using and the problem was solved. It just started after a Windows update.

Now, if I can just figure out why my printer is suddenly printing so lightly that I can't read it. A toner AND drum change didn't solve the issue! Started after the same update.

[PK Jenn]

Hmm, I'm having this same issue after yesterday's Windows 10 update but I don't use Edge. I use Chrome.

[BrianMathias]

Has anyone facing this issue in 2020 been able to fix this?

[gsiken]

I was having issues printing from excel to .pdf in Calibri font. Every time I tried the .pdf was printed on a notepad file with a similar error message. I changed the font to "Times New Roman" and then printed the excel file to .pdf. This was the fix for me!

[valariewebb]

Print to:   Microsoft to PDF - works every time    (Adobe no longer prints to pdf from Outlook  - it goes automatically to notepad 😞    Major glitch