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Adobe prints to Notepad error message

Community Beginner ,
Jan 14, 2017 Jan 14, 2017

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Hi. Since the last Windows 10 update, when I try to print a PDF with Adobe 8 from either Word or PowerPoint, it prints a Notepad file instead with the error message below. When I print a Word document with Ariel font, it works fine, but not with Calibri, and almost all my files use Calibri. Please anyone help with a solution to this problem. Thanks.

%%[ ProductName: Distiller ]%%

%%[Page: 1]%%

%%[Page: 2]%%

Calibri-Bold not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:

[80 91 98 92 41 98 66 90 77 63 45 77 91 45 41 90 99 98 45 45 77 91 63

45 99 98 74 41 58 98 66 41 90 77 77 92 45 92 66 90 64 92 98 41 45 93

90 65 98 46 98 87 41 78 98 98 77 92 99 63 73 42 136 93 66 92 41 90

150 90 73 45 98 87 42 90 99 98 41 137 92 42 136 92 66 92 41 90 45 46

41 90 98 46 92 42 63 99 0]

(       

      

        

           

   

                                 

)

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

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Create PDFs

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correct answers 1 Correct answer

Mar 25, 2021 Mar 25, 2021

This is a totally different issue and is not a bug. It is intended behaviour.

 

The message implies that you were attempting to print a PDF file from within either Adobe Acrobat or Reader to Adobe PDF and that the PDF file was in fact protected! Adobe doesn't allow you to remove PDF file protections by “refrying” the PDF by printing to Adobe PDF!

 

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New Here ,
May 06, 2020 May 06, 2020

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Has anyone facing this issue in 2020 been able to fix this?

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New Here ,
May 11, 2020 May 11, 2020

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I was having issues printing from excel to .pdf in Calibri font. Every time I tried the .pdf was printed on a notepad file with a similar error message. I changed the font to "Times New Roman" and then printed the excel file to .pdf. This was the fix for me!

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Community Beginner ,
May 29, 2021 May 29, 2021

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Print to:   Microsoft to PDF - works every time    (Adobe no longer prints to pdf from Outlook  - it goes automatically to notepad 😞    Major glitch

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Community Beginner ,
May 29, 2021 May 29, 2021

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Go to Settings

then Devices

then click on "Adobe"

then click on "Manage"

then click on "Printing Preferences"

then UNCHECK "rely on system fonts only; do not use doc fonts

click on apply (or ok)

 

This fixed my printing to PDF issue

 

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Community Beginner ,
May 29, 2021 May 29, 2021

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After "devices" click on "printers" - then Adobe...... (sorry, left out clicking on printer after devices)

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New Here ,
Jan 21, 2022 Jan 21, 2022

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This worked!! Thank you!! 

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New Here ,
Mar 15, 2023 Mar 15, 2023

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Great Job! - Fixed the same issue in March 2023. Allowed me to print from Outlook with no issue.

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New Here ,
Jun 10, 2024 Jun 10, 2024

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Thank you!! Just used this to fix my issue in June 2024

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New Here ,
Jun 11, 2024 Jun 11, 2024

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Thank you so much. this worked 

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New Here ,
Jul 30, 2021 Jul 30, 2021

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Hello,

First time ever happened....very disturbing message

Possible synthax error in my word document ? or else ?

Please advise

Thanks

 

%%[ ProductName: Distiller ]%%
OpenSans-Bold not found, using Courier.
OpenSans-Regular not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
[99 89 91 204 173 127 92 127 204 343 224 174 91 224 205 91 225 203
173 173 204 147 92 203 91 231 224 221 224 204 91 200 90 200 224 91
224 221 225 147 91 89 204 174 0]
( 
    )


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

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LEGEND ,
Jan 18, 2022 Jan 18, 2022

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Suggest you don't print to PDF from Word. Instead, use the Acrobat ribbon in Word.

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New Here ,
May 08, 2024 May 08, 2024

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This guy Dov Isaacs is an a$$hole

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Community Beginner ,
May 23, 2024 May 23, 2024

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Never has helpful suggestions 

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