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New Participant
May 20, 2023
Question

Adobe Pro - Fillable Form with Image Field

  • May 20, 2023
  • 2 replies
  • 1423 views

I have added an image field to my fillable form but it doesn't work when I send out the form.  All text fields work but not image. Is there a way to make this work???  Thank you for your help!

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2 replies

try67
Community Expert
May 20, 2023

Where was the file opened? In what application? You can only expect it to work if opened in Adobe software (ie. Acrobat or Acrobat Reader) and NOT on a mobile device.

New Participant
May 20, 2023

I can't even get it work if I send it to myself on desktop ... and I have Adobe Pro on my desktop.

try67
Community Expert
May 20, 2023

It should work on a desktop, if you use Acrobat or Reader. Are you sure you did that?

Can you share the file in question?

Bernd Alheit
Community Expert
May 20, 2023

How have you send the form?

New Participant
May 20, 2023

I have sent it to myself via email and tried to open on my desktop and tried to open on ipad - the text fields work but the photo field does not.  Are there some other settings I'm missing to make this work??

 

Bernd Alheit
Community Expert
May 20, 2023

Does you use Adobe Sign?