After installing Acrobat Pro X error of 213:11

Forum|Forum|7 years ago
December 24, 2018
2 replies
3289 views

After installing Adobe Acrobat X Pro, it shows Error 213:11. I already tried all the options of troubleshooting shown on site.

Install update and subscribe to Acrobat

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K

kavanm46078333Author

Participant

yes. i have 3 user account and i repeat all the steps there. even i scanned laptop as to see if there is any virus or not but there is none.

my whole work is getting disturb. i dont know any other software which can have equal ocr effect as acrobat, so i can use temprory

Adorobat

Community Manager

As you have already tried the troubleshooting steps mentioned in the help document and the issue occurs in new user account as well, please contact support using this link: Contact Customer Care

-Shivam

kglad

Community Expert

Resolve the licensing issue and error 213:xx for Acrobat X and Acrobat XI

K

kavanm46078333Author

Participant

I have already tried all the steps shown in this article. Still The issue exists

Adorobat

Community Manager

same issue in case of adobe acrobat pro dc

Hi kavanm,

Could you confirm if you have tried the troubleshoting steps mentioned in the following help document:

Install log error: "License store does not allow writing" | Adobe Creative Suite 5.5, Adobe Creative Suite 5

Also, try replicating the issue in a new user account by right- clicking the Start button, then select Settings > Accounts > Other people > Add someone else to this PC. Login into that account, launch Acrobat from there and check.

Thanks,

Shivam

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