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New Participant
October 22, 2024
Question

alignment is all wrong when I email it, but looks right on my computer.

  • October 22, 2024
  • 1 reply
  • 573 views

I have been using Adobe Acrobat forever, and recently my documents, while look perfect on my screen, when I save them. But when I go to send them in an email all the alginment is worng, messed up etc.

It looks fine on some phones, and some peoples emails, but not others. Why would this happen and is there a way, besides compressing the PDF to avoid this, because when I compress it ,some information is omitted. I am very frustrated.

I am using the following version on a mac book pro 2020 / Sonoma 14.5

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1 reply

try67
Community Expert
October 22, 2024

In what application is the file displayed when this happens?

New Participant
October 22, 2024

Mostly on peoples phone (Both Apple and Android) but looks perfectly normal in most emails...

Bernd Alheit
Community Expert
October 23, 2024

I dont think so, I have adobe on my iphone and it looks messed up on my iphone, but fine when I open it on my laptop, looks fine. 

 

If this is a thing that happens, what is the work around? I sent an email to about 50 people of a PDF that looked perfectly normal on my computer, then I started getting all these replies from people saying the alignment was wonky. I checked my computer and it looked fine, then when i opened it on my phone (with adobe) it was all out of alignment.

 

 


Can you share a sample file?