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puremystyc
New Participant
August 11, 2023
Answered

All layers printing when only some are selected!

  • August 11, 2023
  • 10 replies
  • 7196 views

When I select only a few layers on a page, I can see the layers being removed as I do it. I print the page and ALL the layers print. I look at the pages tool and it still shows all the layers, even though on the main screen it shows that I only have a few selected. I need to be able to print only selected layers. I've tried restarting my pc. I have signed in and out. I have gone back to the Adobe acrobat before the update. This is happening in multiple files.

    Correct answer Leslie31684851l6qw

    Hi puremystyc,

    Sorry for the inconvenience caused to you. Could you please share the following information to investigate the issue.

    1) Please share the version of Acrobat you are using. You can check by following the below steps:

    Help (left top panel) > About Adobe Acrobat Pro

    Adobe Acrobat Pro 2020 (Classic) Version 2020.005.30514
    2) Has the problem started happening recently, or has it been going on for a while.

    I noticed the problem yesterday. I last used it successfully a week ago.
    3) Are you on a Windows or Mac machine, and which OS are you using.

    Windows 11 Version 22H2 (OS Build 22621.2134)
    4) Is the issue happening with every PDF file or with some PDF files. Please share some PDF files.

    I have tried to print sewing patterns from 2 different vendors and experienced the problem with both.
    5) Is the issue happening every time, or is it happening intermittently?

    Happens every time
    6) It will be great if you provide a video of the bug that’s happening at their end.

    No video available
    7) Please go through the layer properties and check what is selected in the Print option. Make it prints when visible.

    Checked Layer Properties and it is set to "Prints when visible"

     

    The print dialog box "print preview" shows only the single layer that I want to print

    10 replies

    D
    deborah_2255
    New Participant
    March 27, 2025

    not getting layers for sewing patterns. Trying for 3 weeks to solve problem. I see others having same issue. Do I need to upgrade Adobe or not

    N
    Nicole31810469w3y0
    New Participant
    August 22, 2023

    I help with an independent sewing pattern company that relies heavily on customer's ability to use layers to print just their individual sizes. I hope you prioritize fixing this issue. I see the daily frustration it's causing and wish there was a resolution. 

      M
      mary in fl
      New Participant
      August 21, 2023

      This is also happening in my Adobe Acrobat Reader (64-bit) current version (because I checked for updates).

      I selected two layers, but all layers printed.

      M
      mary in fl
      New Participant
      August 21, 2023

      ETA: Windows 11 current version. This is pretty recent; the last time I selected layers was a few years ago.

      D
      Diane22509032pg06
      New Participant
      August 21, 2023

      This problem is all over every sewing group on Facebook that I am on. Adobe needs to support the women business owners that are making PDF sewing patterns and FIX THIS. Please. 

        D
        deborah_2255
        New Participant
        March 27, 2025

        Strongly agree  This was so easy before Adobe "improvements". So frustrating and disappointing. Wasting a lot of time and toner. 

         

         

        H
        Helen31780828dbit
        New Participant
        August 20, 2023

        I have had this exact same issue trying to print a sewing pattern - I selected one layer and then all layers printed. Never had this problem before so think it must be due to the new update. I deselected the 'save toner' option as suggested below which fixed the issue. Hope they fix the bug soon.

        A
        Adobe Employee
        abhisi
        Adobe Employee
        August 16, 2023

        Hi puremystyc,

        Sorry for the inconvenience caused to you. Could you please share the following information to investigate the issue.

        1) Please share the version of Acrobat you are using. You can check by following the below steps:

        Help (left top panel) > About Adobe Acrobat Pro
        2) Has the problem started happening recently, or has it been going on for a while.
        3) Are you on a Windows or Mac machine, and which OS are you using.
        4) Is the issue happening with every PDF file or with some PDF files. Please share some PDF files.
        5) Is the issue happening every time, or is it happening intermittently?
        6) It will be great if you provide a video of the bug that’s happening at their end.
        7) Please go through the layer properties and check what is selected in the Print option. Make it prints when visible.

        Thanks,

        Abhishek Ranjan Singh

        L
        Leslie31684851l6qw
        New Participant
        August 15, 2023

        This exact same thing is happening to me with my sewing patterns. I hope Adobe fixes it soon. I have school clothes to make!

        L
        Leslie31684851l6qwCorrect answer
        New Participant
        August 16, 2023

        Hi puremystyc,

        Sorry for the inconvenience caused to you. Could you please share the following information to investigate the issue.

        1) Please share the version of Acrobat you are using. You can check by following the below steps:

        Help (left top panel) > About Adobe Acrobat Pro

        Adobe Acrobat Pro 2020 (Classic) Version 2020.005.30514
        2) Has the problem started happening recently, or has it been going on for a while.

        I noticed the problem yesterday. I last used it successfully a week ago.
        3) Are you on a Windows or Mac machine, and which OS are you using.

        Windows 11 Version 22H2 (OS Build 22621.2134)
        4) Is the issue happening with every PDF file or with some PDF files. Please share some PDF files.

        I have tried to print sewing patterns from 2 different vendors and experienced the problem with both.
        5) Is the issue happening every time, or is it happening intermittently?

        Happens every time
        6) It will be great if you provide a video of the bug that’s happening at their end.

        No video available
        7) Please go through the layer properties and check what is selected in the Print option. Make it prints when visible.

        Checked Layer Properties and it is set to "Prints when visible"

         

        The print dialog box "print preview" shows only the single layer that I want to print

        A
        Adobe Employee
        abhisi
        Adobe Employee
        August 17, 2023

        Hi Leslie31684851l6qw,

         

        Thanks for the update. 

         

        Could you please share the observation when save Ink/Toner is checked and when it is unchecked.

         

        Is the problem resolved for you when save Ink/Toner is unchecked. Please confirm.

         

        Thanks,

        Abhishek Ranjan Singh

        C
        Cheryl316806783zfn
        New Participant
        August 15, 2023

        I have the same issue also this morning, worked just fine a few weeks ago.  I tried to get help from the chat box they provide for support and wasn't able to get anywhere.  Very frustrated as well.

         

        A
        Adobe Employee
        abhisi
        Adobe Employee
        August 16, 2023

        Hi Cheryl316806783zfn ,

         

        Sorry for the inconvenience caused to you. Could you please share the following information to investigate the issue.

         

        1) Please share the version of Acrobat you are using. You can check by following the below steps:

        Help (left top panel) > About Adobe Acrobat Pro

        2) Is SAVE INK/Toner is selected or not while printing. Please confirm. If yes then what's the behaviour when its not selected.

         

         

         

        3) Has the problem started happening recently, or has it been going on for a while.
        4) Are you on a Windows or Mac machine, and which OS are you using.
        5) Is the issue happening with every PDF file or with some PDF files. Please share some PDF files.
        6) Is the issue happening every time, or is it happening intermittently?
        7) It will be great if you provide a video of the bug that’s happening at their end.
        😎 Please go through the layer properties and check what is selected in the Print option. Make it prints when visible.

         

        Thanks,

        Abhishek Ranjan Singh

        J
        joan316257628cwr
        New Participant
        August 11, 2023

        I have the same problems.  The screen shows just one layer, but prints all layers.  I went to properties, but it is grayed out.  This is an adobe sewing pattern I have used numerous times and always worked until just recently.  The "fix" you listed does not work  The properties (all grayed) is Visible when on, printes when visible,Adobe Illustrator 26.0

          A
          Adobe Employee
          abhisi
          Adobe Employee
          August 16, 2023

          Hi joan316257628cwr ,

           

          Sorry for the inconvenience caused to you. Could you please share the following information to investigate the issue.

           

          1) Please share the version of Acrobat you are using. You can check by following the below steps:

          Help (left top panel) > About Adobe Acrobat Pro

          2) Is SAVE INK/Toner is selected or not while printing. Please confirm. If yes then what's the behaviour when its not selected.

           

           

          3) Has the problem started happening recently, or has it been going on for a while.
          4) Are you on a Windows or Mac machine, and which OS are you using.
          5) Is the issue happening with every PDF file or with some PDF files. Please share some PDF files.
          6) Is the issue happening every time, or is it happening intermittently?
          7) It will be great if you provide a video of the bug that’s happening at their end.
          😎 Please go through the layer properties and check what is selected in the Print option. Make it prints when visible.

           

          Thanks,

          Abhishek Ranjan Singh

          P
          Patricia31706141bm31
          New Participant
          August 16, 2023

          I had the exact same problem as everyone else on the thread.  I un-ticked the "Save ink/toner" and that seems to have fixed the problem for me

          try67
          try67
          Braniac
          August 11, 2023

          Layers have separate visibility properties for appearing on screen and on a print-out.

          The fact they appear on screen does not mean they will be printed, or vice versa.

          You can see those settings if you open a layer's Properties dialog:

           

           

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