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M
MdesignAZ
Known Participant
July 25, 2023
Question

An error exists on this page. Acrobat may not display the page correctly.

  • July 25, 2023
  • 1 reply
  • 15669 views

I'm seeing this error when I export pdf files from InDesign:
"An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."

 

There is another post about this, but even though it says it was solved it really wasn't. Also, that post is 5 years old so I thought I'd try again. 

 

I looked at the pre-flight panel in InDesign, and it said "No Errors." 

 

InDesign and Acrobat are both the latest versions: 
InDesign: 18.4
Acrobat: 2023.003.20244

macOS: 13.4.1

 

The error message is so vague, I am not sure where to start. "An error exists..." is so Sartre-esque.

 

Everything looks good, there are no missing elements or artifacts. 

 

TIA everyone

 

 

 

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    July 26, 2023

    Hi TIA

     

    Hope you are doing well.

    We appreciate that you did follow the suggestion given in a similar discussion. Sadly that did not help to figure out whats causing trouble here. 

    The document you are working with, does it contains images in it? Also, was it originally produced from Indesign?

    This could be the result of a corrupt image in the PDF file. Please try the suggestion given here: https://answers.acrobatusers.com/Error-Message-An-error-exists-page-Acrobat-display-page-correctly-Please-contact--q101299.aspx 

    If this doesn't help then share the problematic file with us as we'd like to test the same at our end.

     

    Thanks,

    Akanchha 

    M
    MdesignAZAuthor
    Known Participant
    July 26, 2023

    Thanks for getting back to me. 

    :: The document contains images.

    :: The document was created in InDesign

     

    I will try the suggestion referenced in the link and post up here. 

     

    Thanks!

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