Inspiring

Answered

Another instance of Distiller is already running

Forum|Forum|6 years ago
July 2, 2019
3 replies
44960 views

On start up, I keep getting a pop-up message, "Another instance of Distiller is already running."

1. What is causing this?

2. How do I fix it?

3. How is it affecting my Acrobat DC?

Thank you

Correct answer ls_rbls

Let me correct myself on last said,

The Acrobat Distiller is licensed with the Adobe Acrobat Reader DC and Adobe Acrobat Pro DC (someone please correct me if I am wrong); it is bundled together and it cannot be used as a stand-alone product that you can download and install separately.

Unless you are using an old version of the Acrobat product the guidelines that I've posted earlier does not apply to your case.

So I apologize for rushing out and blurting an answer without asking the right questions first.

The best answers I could find for your particular issue I found here:

Another Instance of Distiller is Busy Starting Up

When is it necessary to use Adobe Distiller?

ls_rbls

Community Expert

Awesome!

L

lkypAuthor

Inspiring

I wanted to add an update to my response. When I deleted the copy of Distiller, it deleted both copies which rendered my Acrobat DC unable to function. I uninstalled it and reinstalled it. Now it's all good.

ls_rbls

Correct answer

Community Expert

Let me correct myself on last said,

The Acrobat Distiller is licensed with the Adobe Acrobat Reader DC and Adobe Acrobat Pro DC (someone please correct me if I am wrong); it is bundled together and it cannot be used as a stand-alone product that you can download and install separately.

Unless you are using an old version of the Acrobat product the guidelines that I've posted earlier does not apply to your case.

So I apologize for rushing out and blurting an answer without asking the right questions first.

The best answers I could find for your particular issue I found here:

Another Instance of Distiller is Busy Starting Up

When is it necessary to use Adobe Distiller?

Dov Isaacs

Legend

Acrobat Distiller is a component of Acrobat Pro and Acrobat Standard. It has never been a part of the free Acrobat Reader.

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

ls_rbls

Community Expert

Uninstall the Distiller Ap from windows Uninstall Programs and Feature method (if it applies to this App)

Uninstall the Distiller App from the Adobe Creative Cloud Desktop App if it is listed there.

Reboot your computer and see if your Acrobat DC still gets affected by it.

If it still shows after trying the uninstall options go online and uninstall from the Cloud Service by accessing your user account settings and disabling what you can in there (pay close attention if the Distiller is being shared by more than one Adobe product in your user account..

A

AndrewK312

Participant

I am having the same issue. I don't see the app distiller in my window program to add or remove also, I don't see in the cloud desktop App. Not sure where it is or where I can repair or fix this issue.

S

shirkskirt

Participant

I have had this same error, and the link listed below supposedly with instructions on how to fix it has been removed. https://forums.adobe.com/thread/2538106

Can someone please paste the information in a place we can access it? Thanks

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded