Another Instance of Distiller is Busy Starting Up

[Sokeun5FDF]

We use Adobe Creative Cloud
Installed programs:
- Adobe DC
- Indisign

When starting the computer and after a few minutes we receive more messages (8-10 pop-up).

"Another instance of Distiller is busy starting up. this instance cannot continue."

Do you have any idea what is causing the problem?

[kglad]

do you have a team/enterprise subscription?

[PrePress101]

I have this same error message in 2025.

Windows 10 

Adobe Creative Cloud subscription

Is there any correct solution to the error?

[Personal information removed by moderator.]

[kglad]

repair your cc desktop app.

[PrePress101]

kglad,  yes,  I do that every other day too..

[kglad]

does that work (for a while)?

[PrePress101]

After I do a "repair" to Creative Cloud I have full functionality.

I may have to do "repairs" several times over a 2-week span..

[kglad]

@PrePress101 

then something on your computer (eg, av) is corrupting the cc desktop app.

[Kanikas]

Hi, 

We're sorry about that. You may have to repair the Creative Cloud app, to resolve this error. Please follow the steps shared in this link for help:https://adobe.ly/4jmXDmU. Hope this helps. 

Thanks 
^KS

[PrePress101]

Kanikas, thanks. I have gone to the link and reviewed the steps.

I will post my results after I have a chance to do this.

[AnandSri]

Hello!

I hope you are doing well. 

I am following up to check if you are still experiencing the issue. Let us know if you need any further assistance.

Thanks,

Anand Sri.