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Question

at least one required field was empty. please fill in the required fields (highlighted)

Forum|Forum|2 years ago
January 12, 2024
4 replies
4109 views

I was wondering if anyone could help me with an issue I am having please.

I have a form with multiple signature boxes on. Every now and then when someone signs a document with signature boxes, I get the error message in the image I have attached below. Normally when someone signs this signature box it brings up an email to send which informs me that it has been signed. However, as I stated I sometimes get this error message and no email pops up. Any help is much appreciated.

The error message is as follows:

Security digital signatures and esignatures

JR Boulay

Community Expert

Please, use the Form Report plugin which is part of the (free) abracadabraTools and carefully check the Required column after the CSV has been opened in the spreadsheet.

https://www.abracadabrapdf.net/utilitaires/utilities-in-english/abracadabratools_en/

Acrobate du PDF, InDesigner et Photoshopographe

C

Charlie303735890y2hAuthor

Known Participant

I am struggling to find the form report in tools. I have put the .js files from the download link you sent me into the javascript folder... however i cannot find the from report. Any thoughts on this please?

JR Boulay

Community Expert

Can you share (part of) this form?

Acrobate du PDF, InDesigner et Photoshopographe

C

Charlie303735890y2hAuthor

Known Participant

No part of the form has any fields that say they are required. There are multiple parts of this form to sign but none have required attribute for fields.

JR Boulay

Community Expert

The answer is in the error message: you must fill all required field before.

The other solution is not to use the required attribute for fields.

Acrobate du PDF, InDesigner et Photoshopographe

C

Charlie303735890y2hAuthor

Known Participant

Well it only gives this error message on a rare occasion. Also the error message does not makes sense as when it does not give the error message and when it does the same exact things are happeneing and getting signed. But yet doing the same thing will either make the signature boxes and email box pop up work or give this error message.

Amal.

Community Manager

Hi @Charlie303735890y2h

Hope you are doing well and thanks for reaching out.

Does the PDF form consist on any required filed? The error message usually occurs when there is a required filed in the PDF form.

Also check out the correct answer marked in the similar discussion (https://adobe.ly/3TXvmK7) and see if that works.

~Amal

C

Charlie303735890y2hAuthor

Known Participant

I do not think the form has any required fields as this error message very rarely pops up. When it does pop up the same signature boxes get signed. The same outcome when signing the same signatures in adobe are producing two different results. One is the form gets signed and an email pop up occurs. The second is there is no email pop up and you instead get the error message i posted above stating - at least one required field was empty. please fill in the required fields (highlighted).

try67

Community Expert

If this message appears then the form must have some required fields, and they are not filled in when you try to submit it. It could be they are hidden, though, which would make it difficult to fill them in... Unless you can share the file it's hard to say for sure, but you can find out what are their names using this code:

for (var i=0; i<this.numFields; i++) {
	var fname = this.getNthFieldName(i);
	var f = this.getField(fname);
	if (f==null) continue;
	if (f.required) {
		console.println("REQUIRED FIELD: " + f.name);
		console.println("Page: " + f.page);
		console.println("Display: " + f.display);		
	}
}

If you run this code from the JS Console it will print out a list of all required fields in the file, where they are located (with 0-based values, meaning 0 is page 1), and their visibility state (0 or 2 means it will be visible on the page, 1 or 3 means it will not be).

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