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New Participant
December 3, 2022
Question

Attachment Links Not Working After Conversion from Outlook

  • December 3, 2022
  • 1 reply
  • 987 views

Hello.  I was successfully able to convert/save outlook  emails to pdfs in Adobe Pro.   After the conversion to pdf, the email attachments are available as links in the pdf files. That is great.  But when I edited the pdfs (redactions/numbering), the links to the attachments stopped working. When I click on the links to the attachments nothing happens. How can I reactivate the links to the attachments?  If they cannot be reactivated, how do I preserve the links to attachments after editing the pdf?   Please help! Thank you! 

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1 reply

ls_rbls
Community Expert
December 4, 2022

How are you performing the conversion to PDF from Microsoft Outlook?

New Participant
December 4, 2022
In Outlook, I right click on the email and select convert to Adobe pdf.

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