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New Participant
October 3, 2019
Question

Bullets in textboxes within word disappear when document is converted to PDF

  • October 3, 2019
  • 1 reply
  • 6135 views

Hi there

 

I have spent hours trying to work out why some of thebullet points within textboxes in my beautifully formatted CV don't show up when I convert the word version to a PDF. They are missing from the document entirely and you can really notice their absence. I need to send my CV out as a PDF as if I just sent it in Word the formatting can muck up over email.

 

I use a Mac with Word version 2019. Any help would be much appreciated!

 

Many thanks,

Danielle 

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    1 reply

    ls_rbls
    Adobe Expert
    October 3, 2019

    What method are you using to convert from MS Word file to a PDF file?

    New Participant
    October 4, 2019
    Hi there, thanks for your response. Just going to the print tab and then selecting 'save as PDF.' I have also tried just simply going 'save as' and then changing the file type to PDF. In both instances I am having the same problem with the bullets not appearing in the PDF version.
    ls_rbls
    Adobe Expert
    October 4, 2019
    What is the character set Font type that was originally used in the MS Word document? Can you confirm if that font type is supported or needs to be installed ? And what happens if you change the font type to something like Arial, Helvetica for example, inMS Word? Would the problem still manifest? Also, I wanted to ask if you were using any templates to create the word file?