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randallt18530330
randallt18530330
Inspiring
July 5, 2024
Answered

Calculations not working

  • July 5, 2024
  • 1 reply
  • 3159 views

So, in two forms calculations won't work. The real weird thing is that two of these forms were created off the original, and it is the original and one of the others that are not working. For the ones not working, neither the sum function or the simplified function works (I haven't tried the custom calc field). Is there a setting that has changed to prevent these from working for these documents and not the other one?

 

This is the simplied formula I am using: PowerPowerPlant-PowerSubPower (each of these are the exact names and tool tips of the fields in question)

 

Again, it works for one document but not the others.

    Correct answer randallt18530330

    I was able to add them without any problems.  Try again.  If you have an error it won't take.  You have to close the field and start over.  I copied and pasted you simplified field notation to the other fields and they took.


    OK. So I opened them today, and tried it - and it all worked. I don't get it. Why would it not work before, but now it does. I really didn't do anything different.

    1 reply

    PDF Automation Station
    Community Expert
    PDF Automation StationCommunity Expert
    Community Expert
    July 5, 2024

    Are there any errors in the console?  If a field is missing or a field name is incorrect (including case sensitivity) the calculation won't work.  Also, have you checked the calculation order?  It might have changed, causing issues.  If you can't solve it with these suggestions, share the forms if you are able and I'll take a look.

    S
    Soulsqueeze76
    Inspiring
    October 2, 2025

    I have the same problem, calculations don't work. Neither of the three calculation fields (Value, Simplified field notation, Custom calculation script) will save anything when I edit them. They just revert to greyed out after I have finished adding a calculation, does not matter what I input, I've tried everything.

    This is on a blank document created in Acrobat Pro and saved locally to my hard drive, no cloud storage involved. The weird thing is I have another cloud pdf doc where calculations work just fine.

    This is super frustrating!

    PDF Automation Station
    Community Expert
    PDF Automation StationCommunity Expert
    Community Expert
    October 3, 2025

    Are you accessing the field properties directly from the field, or from the field panel?  There's a glitch in some versions when accessing from the panel that prevents the calculations from sticking.  Try accessing the properties directly from the field.

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