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leif-idarf41833486
New Participant
November 28, 2018
Answered

Can not find or create font calibri

  • November 28, 2018
  • 1 reply
  • 6789 views

Hello. I run a subscription on Adobe export PDF.  Trying to open a document PDF on my iMac I get the error message as displayed above, and document is all garbled with reference to text.  All columns and boxes are displayed correctly.  Only the text isn't showing properly.  Attempting the same on my laptop(windows 7 it displays correctly.  Does anybody know how to handle and fix this.  Is it my local settings or something else?

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Correct answer leif-idarf41833486

Hi again adorobat. Searched some more and found that the calibri font is missing on my system (Mojave).  Not in the list as installable. Reading some support from apple and can't find the calibri mentioned anywhere. Will have to get with them since it looks to me as if problem lies with them. Cheers and tas. Leif-idar

1 reply

Adorobat
Community Manager
Community Manager
November 28, 2018

Hi leif-idarf,

As per the issue description mentioned above, you are getting above mentioned error when trying to open a pdf, is that correct?

Could you check if the desired font(s) are properly installed on the machine?

Also, check if the fonts are embedded in the PDF under "File> Properties> Font"

Also, refer to the steps given in the following forum threads for the same:

Error Message:“Cannot find or create the font ‘WP-MathA’. Some characters may not display or print correctly.” Who can …

Cannot find or create font...

Acrobat Reader 11.0.03 "cannot find or create the font 'Arial'" (Acrobat Reader)

Let us know if you need any help.

Shivam

leif-idarf41833486
leif-idarf41833486AuthorCorrect answer
New Participant
November 30, 2018

Hi again adorobat. Searched some more and found that the calibri font is missing on my system (Mojave).  Not in the list as installable. Reading some support from apple and can't find the calibri mentioned anywhere. Will have to get with them since it looks to me as if problem lies with them. Cheers and tas. Leif-idar