Can't copy image to PDF
- April 10, 2025
- 3 replies
- 677 views
I started getting an error message while trying to add images. It doesn't matter what format the image is in. When I try to insert the image, I get an "unknown error"
Edit a PDF -> Image
Unknow error
Exact version of Adobe Acrobat (64-bit) (25.001.20435)
Exact OS version Windows 11 Corporate 23H2 OS build 22631.4890
steps to perform:
Run as administrator
Navigate to Acrobat>Edit>Preferences>Page display>check "Show large images">OK>close reopen app.
Open Acrobat>help>check for update
Navigate to Adobe Acrobat>Edit>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat
Create new REG_DWORD buseSandbox - did not produce results
(Go to key: HKLM\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\DC\ImageConversionPlugin)
I tried all the other options before this: reinstalling, modifying security preferences, modifying signature modern UI preferences, updating from within Acrobat, repairing installation, and so on.
