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alexishere
Participant
September 26, 2017
Question

Can't open PDFs with double click? 'The application adobe acrobat is not open anymore'

  • September 26, 2017
  • 1 reply
  • 5463 views

Hi

I've read some of the other posts related to this but have been unable to find a solution. Plus, I have a pop-up message that I haven't seen mentioned anywhere else. Here goes..

I can't open PDF files with a double click. The only way I can is by using file>open from Acrobat.

When i try to open a file with a double click, I get this message:

(finder icon)"The application "Adobe Acrobat" is not open anymore."

But it IS open!

I'm using Acrobat Pro DC with creative cloud and I'm working on a mac running OS X El Capitan.

Any ideas welcome. Thank you!

This topic has been closed for replies.

1 reply

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
September 27, 2017

Hi Alexishere,

Sorry for the delay in response to your query. As per the description above, you are not able to open a PDF file by double-clicking  on it, Is that correct?

Please check for any pending updates of Acrobat Pro DC from Help>Check for updates.

You can also refer to the following link PDF file won't open with double click  Link: https://forums.adobe.com/thread/1006754

You may also refer to can't open adobe file with double-click - get message "Acrobat cannot open files in the “Adobe PDF document” forma …

Link: https://answers.acrobatusers.com/can-open-adobe-file-double-click-message-Acrobat-open-files-Adobe-PDF-document-forma-q4102.aspx

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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