Can't put digital signature on a protected form with editable fields

Forum|Forum|1 year ago
June 17, 2024
1 reply
1247 views

I made a form with editable fields and protected elsewhere, but its user can't put his/her digital signature after having completed it. I also tried to print the completed form as a "Microsoft printer pdf", but even so it is not possible to sign it digitally, because of the protection.

Is it possible to change some parameter somewhere, to state that the document has editabile fields, is protected in every other part to avoid other editing actions, BUT its digital signature is allowed?

Edit and convert PDFs

This topic has been closed for replies.

Correct answer try67

"I had the same settings, but to no avail": that is not correct, I had "Printing allowed" to "High resolution". I changed it and now I'm waiting for one af my office colleagues to test the form, by trying to put a digital signature in it (since I'm not qualified to do that).

To be updated.

That one is not relevant to this issue.

try67

Community Expert

Yes. When applying the security policy make sure to select this option:

G

giamis38099189xnydAuthor

Participating Frequently

@try67

Thank you so much for your reply, but I'm sorry it does not work: I had the same settings, but to no avail.

Then, I thought that the trouble maybe came form the lack of any of the two possible "Digital signature" fields in the document (silly me!); so, I put one of them in one page of the form, alternately: first I tried the "Field for electronic signature with space and e-mail adress", then I tried the other "Field for electronic signature". Nothing changed: one can write anything in any of the allowed fields, included that dedicated to a digital signature", BUT can not put a digital signature in the document, because "the document is protected". But I need it to be protected, since I don't want anyone to alter its format, paragraphs, colors and so on!

G

giamis38099189xnydAuthor

Participating Frequently

"I had the same settings, but to no avail": that is not correct, I had "Printing allowed" to "High resolution". I changed it and now I'm waiting for one af my office colleagues to test the form, by trying to put a digital signature in it (since I'm not qualified to do that).

To be updated.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded