Can't save a portfolio

Forum|Forum|1 year ago
July 15, 2024
2 replies
1442 views

Hello!

Every time I go to create a portfolio and then save said portfolio, the save panel comes up blank. I've tried reinstalling acrobat but that hasn't solved the problem.

This topic has been closed for replies.

T

Tariq Ahmad

Community Manager

Hi @CheadleClan

Following up to check if your issue is resolved or if you are still experiencing this problem.

Also, let us know if the machine you are using is a personal or an office IT-managed machine.

~Tariq

try67

Adobe Expert

Open the application's Preferences - General, and disable "Show online storage when saving files" and "Show online storage when opening files".

C

CheadleClanAuthor

New Participant

That worked at first, but now after I save the portfolio it does not show up as a saved file. And when I go to close the portfolio it promts to save again.

C

CheadleClanAuthor

New Participant

In other words, the file itself does not actually save despite having clicked save and naming it.

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