Can't save exported image from PDF to a particular folder on Windows

Report · Apr 03, 2023

Hi brains trust,

Have only had this start the last few weeks, but I cannot export a PDF to a JPEG and save it in a particular folder. Downloads or Desktop work fine, but not the folder i want to export to. See screenshot. I've unticked this 'Read only' box several times and it's not 'sticking'. Ideas?

Report · Apr 04, 2023

Hi kateh23197176,

Thank you for reaching out.

As you cannot change the attributes for the folder, this does not seem to be an Acrobat-related issue.

That seems to be why you cannot save the file to that folder. Are you using the works machine or the personal machine? If it is a work machine, try checking with your IT department.

Let us know if you are referring to something else.

Thanks,

Meenakshi