Cancellation of a subscription

Hi @creative_precision0987,

Thank you for reaching out.

Upon reviewing your account, we can confirm that you previously had an AI Assistant for Acrobat subscription, which was canceled on April 17. As part of that cancellation, an early termination fee (ETF) was applied, as the cancellation occurred outside the initial 14-day window.

Your account currently has an active Acrobat Pro subscription associated with the same Adobe ID used to post this query. The recent charges you mentioned are related to this active plan.

If you are not using the Acrobat Pro plan and wish to cancel it, you can do so by following the steps outlined in this help article:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Please note that, as per Adobe's subscription terms, cancellations made after the initial 14-day period may incur an early termination fee. You can review the full terms here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#annual-paid-monthly

If you have any further questions or need assistance with the process, feel free to let us know.