Skip to main content
Participating Frequently
February 15, 2022
Question

Cannot combine JPEG files into one PDF

  • February 15, 2022
  • 4 replies
  • 3603 views

Hello,

 

I cannot combine JPEG files into one PDF. It does combine PDFs without any problem.

 

It also does not convert them to PDFs if I select multiple JPEGs and hit the convert PDFs. It gives the error - the files are either not supported or corrupted.

 

I am using the latest version Acrobat DC (21.011.20039) (32 bit). I am using Windows 10 (64-bit).

 

I tried repair installation. It did not work.

I also did uninstall and reinstall it. When I launced the reinstall, in my first try, it did combine the JPEGs interestingly, but then it started giving errors in my second try.

 

I have another laptop which also has the acrobat installed (up-to-date). I opened it and tried it - it did not work there either..

 

Both computers are new, up-to-date and virus scanned. Combining JPEG feature used to work but anymore. Could be related to the recent update?

 

Appreciate any feedback to resolve this issue.

 

Thanks

 

 

This topic has been closed for replies.

4 replies

New Participant
February 26, 2024

Hi there...I have also always been able to export jpgs from indesign and combine as a pdf in Acrobat and now since updating...I can no longer create pdfs compressed with jpgs! Very frustrating as my Catalogues I create are monthly and I use this method to compress pdfs for web uploads or clients review. 

All my apps have been glitching and beta not working.. Im very upset with Adobe. All these fancy new things and nothing is running as it use to. 

Bernd Alheit
Community Expert
February 15, 2022

Can open jpg files in Adobe Acrobat? 

Participating Frequently
February 15, 2022

I just tried opening a JPEG with acrobat. It could not open it. It gave the error " ..could not open because it is either not a supported file type or because the file has been damaged. "

Participating Frequently
February 15, 2022

I checked the preference under edit, and I can see that the JPEG is listed in the list under Converting to PDF..

Dave__M
Community Expert
February 15, 2022

Can you describe the technique of combining you are trying?  It may help troubleshoot.

My best,

Dave

Participating Frequently
February 15, 2022

I choose the files in a folder and right click and select combine files in PDF. I have been doing this way for the last 5 years.

Dave__M
Community Expert
February 15, 2022

Interesting - I have the same version installed, but can perform the combine command you described without a problem.  Is the problem persistent, and with all image files?

Dave

Participating Frequently
February 15, 2022

The same issue occurs also when combining PNG files