Cannot print PDF on Mac OS SEQUOIA

Forum|Forum|10 months ago
March 12, 2025
1 reply
863 views

I have an iMacPro (2017) with Sequoia 15.3.2 and my printer is HP Colo LaserJet M255dw. Since Sonoma and now too with Sequoia I can not print (or print on 2 sides either) many of my pdf's with Adobe Acrobat reader. (now version 2025.001.20432).

When I press "print" my window shows the document and I select "print" the document my driver appears (picture 1) as it should be (and it shows connection, see picture 2) and after some waiting the document is sent.

But going to my printer it seems not to be activated and there is no document printed. When I print a Word document it works perfectly well.

Please can anybody help me out?

Print and prepress

M

MMdeVAuthor

New Participant

Found the solution on MacOS Community: after pushing the print button (=> Picture 1) choose the button: "advanced" = "geavanceerd" next to the pinter choice (above): and tick the box "print as image" = "afdrukken als afbeelding" then "OK" (Picture 3) and you're set: it works again !! (the choice will besaved so you d not need to repeat this procedure.

AnandSri

Community Manager

Hello!

I hope you are doing well. We apologize for the delayed response and the trouble. Thank you for sharing the steps that worked for you.

Please ensure you have the latest version of Acrobat installed on the machine: 25.001.2043x. Optional update, Mar 19, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/42fF9ho

For future reference, you can check these articles and try the suggestions: https://adobe.ly/4ci6fsH

https://adobe.ly/4ldgtyx

I hope this helps, and feel free to reach out if you need any assistance.

Thanks,

Anand Sri.

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