Skip to main content
visual_kindness5D8D
visual_kindness5D8D
New Participant
January 6, 2020
Answered

Cannot remove saved signature in Acrobat Pro DC

  • January 6, 2020
  • 14 replies
  • 160564 views

Hi, I was trying to sign a PDF and I saved a signature through Fill & Sign. I tried deleting the saved signature but it didn't work. I opened the signed panel and clicked on the minus sign next to the saved signature but it still didn't work. I don't think I can even click on that minus button. Please help me and ask any questions if you have, thank you.

    Correct answer mohammed.abbas

    For whoever faced this problem,  if you want to remove the saved signature just sign out and sign in again the signature will be removed  

    14 replies

    Show previous replies
    D
    defaulty2ireyqwex9t
    New Participant
    January 5, 2021

    I tried everything!!! 

    the only thing that worked was resetting the form, then I was able to do it right away.

    There was no option to remove other signatures, everything was ghosted. Adobe, operating as usual.

      S
      SSaenz
      New Participant
      January 5, 2021

      just sign out at the top right corner of the Adobe pro, where your profile photo is.  Fully sign out and sign back in.  Your fill&sign signatures should be gone!  Let us know if this works.

        A
        Amjad30717992l9pf
        New Participant
        July 20, 2023

        This works!

          M
          Megan5D86
          New Participant
          October 8, 2020

          This was driving me INSANE. I accidentally added a signature that secured my document and it wouldn't let me do ANYTHING. Export it as a WORD document then delete the signature... then save as a PDF. Then it should be FIXED. Usually, I don't share my resolution but I feel this will save headaches lol.

          J
          Jake5FD6
          New Participant
          December 9, 2020

          Delete these files and restart Adobe Acrobat.

          C:\Users\USERNAME\AppData\Roaming\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initials

          C:\Users\USERNAME\AppData\Roaming\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initialsi

          C:\Users\USERNAME\AppData\Roaming\Adobe\Acrobat\DC\Security\acrobat_fss_signature_initialsk

            dietere7951415
            dietere7951415
            New Participant
            December 15, 2020

            Suuper - das war die Lösung - besten Dank.

            M
            mohammed.abbasCorrect answer
            New Participant
            May 31, 2020

            For whoever faced this problem,  if you want to remove the saved signature just sign out and sign in again the signature will be removed  

              N
              nuraimii53479600
              New Participant
              June 11, 2020

              Yes, this works for me

                try67
                try67
                Community Expert
                January 6, 2020

                In the Signatures panel right-click the signature and select "Clear Signature".

                  visual_kindness5D8D
                  visual_kindness5D8DAuthor
                  New Participant
                  January 6, 2020

                  It's this screen right? If it is then I tried right-click and nothing showed up 😞 My acrobat version is 2019.021.20061

                    A
                    azeilen
                    New Participant
                    April 16, 2020

                    Hi kelle.carli, this doesn't work either 😞 Nothing happens if I try. The buttons don't react. But thanks for the attempt!


                    I did this when the "-" was not reacting. But it cleared the 2 previously saved signatures/stamps.

                    Once you opened a pdf file, do this:

                     

                    Terms & ConditionsAccessibility statement
                    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices