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H
HernaBotin
New Participant
January 18, 2024
Answered

Cannot save in PDF/A format. I already have preflight profile.

  • January 18, 2024
  • 1 reply
  • 276 views

Hi Everyone. I cannot save my PDF file to PDF/A format. The error indicates "No output intent". I have already followed the steps in creating the output intent but still no positive result. Anyone can advise any other solution for this issue? Thanks

 

    Correct answer Kris38274894ji84

    Found a solution that works:

    1. Turn off "Enable protected mode at startup"
    2. Close Adobe
    3. Delete the folder Preflight Acrobat Continuous (%APPDATA%\Adobe\Acrobat\Preflight Acrobat Continuous
    4. Open Adobe
    5. Turn back on "Enable protected mode at startup"

    1 reply

    K
    Kris38274894ji84
    Inspiring
    June 26, 2024

    Similar issue... Come on Adobe. 

    K
    Kris38274894ji84Correct answer
    Inspiring
    June 26, 2024

    Found a solution that works:

    1. Turn off "Enable protected mode at startup"
    2. Close Adobe
    3. Delete the folder Preflight Acrobat Continuous (%APPDATA%\Adobe\Acrobat\Preflight Acrobat Continuous
    4. Open Adobe
    5. Turn back on "Enable protected mode at startup"
    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 6, 2025

    Hi @Kris38274894ji84,

     

    Hope you are doing well.

     

    Thanks for letting us know what worked for you.

    Marking this as the correct answer for future users to use as a reference.


    -Souvik

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