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New Participant
May 20, 2020
Question

Cant read or download PDF

  • May 20, 2020
  • 2 replies
  • 861 views

I have already updated my adobe free download but yet, am not able to open or download any government website pdf file but only display below message. mine is macbook,  tried to contact apple support but they throw me back to adobe

anyone can give hand? my gratitude in advance. 

 

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2 replies

AkanchhaS8194121
Brainiac
May 20, 2020

++ to the expert's advise.

 

Cause of such error :

If you are getting this message while viewing a pdf in a browser, you are most likely trying to open a Dynamic XFA (XML Form Architecture) PDF. To view such pdf documents, we recommend you to download the file locally and open it either in Adobe Reader

 

 

Thanks,

Akanchha

Brainiac
May 20, 2020

You aren’t using Reader yet. Download the file to your desktop. Yes, the file with that message. Now start Reader. Use Open from the File menu to open the file you just downloaded.