change color box too small because of bug

Forum|Forum|1 year ago
April 5, 2024
3 replies
1312 views

Since a recent update (at the end of last January or at the beginning of February), the color box shown to change the color of a highlight or a sticky note has become much too small on my screen.

I use a high resolution screen (3840 x 2160 pixels) and this problem looks like an object which doesn't resize itself for such a screen any more.

The attached screenshot shows that the "sticky note properties" window is correctly sized on my screen, but not the color box which appears when clicking on "color"

C

charity_5819

Participant

I have this same problem and found only this post when I searched for help, so I contacted Adobe support through their chat option. My small redaction color box does allow me to scroll a bit, not through all the colors, and only up and down. I can't scroll through the colors to the right within the box. When I scroll down, I can see the word 'more col' (more colors), and I was informed by the Adobe help that if I click on the word more the box will expand. It works!

Windows 11 Pro

Adobe 25.001.20756 (64-bit)

patrick34238Author

Known Participant

yes, you're right: clicking on more gives you an enlarged panel of colors, but it's not the same one.

Untitled 10.jpg is the original color box (enlarged)

Untitled 11.jpg shows the color box after clicking on "More". So if you use, like me, color-coded sticky notes, it's not a solution to clicking on "More".

D

David36622557fj32

Participant

All of a sudden I'm having the same issue. It must have to do with screen resolution because it looks different depending on the monitor (see attachments).

C'mon Adobe!

patrick34238Author

Known Participant

i have the same problem with a GIS (geographic information system) program, SAGA. After the answer from SAGA's developers, it is related with a Windows API. So neither Adobe or SAGA can do anyting about it.