Community Expert

Answered

Change language in Acrobat XI Pro - It does not work

Forum|Forum|12 years ago
May 15, 2013
6 replies
87016 views

I installed Acrobat XI Pro using the Adobe Application Manager (AAM) on Windows 7, English. I am on a Creative Cloud subscription, so i have no .exe file to install from.

Acrobat XI Pro defaults the Application Language to English when installing from AAM since Windows is an English version. I want Acrobat XI Pro in Swedish language.

If i go to Acrobat's Preferences > Language and change the Application Language from English to "Choose at application startup" i never get the dialog that should provide me with the option to change language when i re-launch Acrobat XI Pro. If i hold down Shift-Ctrl when launching Acrobat XI Pro i don't get that dialog either.

I see the same issue on three computers, two with Win 7 and one with Win 8. Both OS versions are English.

So, how do i change the Application Language from English to Swedish?

/Roger

This topic has been closed for replies.

Correct answer Averdahl

In case anyone else run into the same issue, here is the solution:

1. Add remove programs -> Select Acrobat

2. Then click on Change button present next to Uninstall option. Acrobat setup dialog will be launched.

3. Now select Modify option in Acrobat setup dialog

4. In the dropdown list select View Adobe PDF

5. Select the desired language support

6. Install the required language packs

When i did, i got the dialog that let me change the language next time i launched Acrobat XI.

Special thanks goes to Rohit from Adobe!

/Roger

T

Test Screen Name

Brainiac

I wish I could answer that but you may need to contact Adobe. If you have volume licenses I believe there is a special portal for this...

M

megant13109297

Participating Frequently

Thank you, contacting adobe is my next step. I work of for a local public municipality, and we purchased the license from a vendor that is well aware of that we have volume licensing.

T

Test Screen Name

Brainiac

What I'm trying to check (and I don't work for Adobe) is whether you have an XI license, because it sounds as if you have a 2017 license and are just trying to use it with a different product (XI). The retail license for Acrobat 2017 does NOT permit you to install a backlevel version. You might have a volume license with different rules, but if this is a newly obtained license maybe the rules have changed. Wouldn't surprise me...

M

megant13109297

Participating Frequently

If that is the case, then that is very unfortunate. We want to use XI, we cannot purchase a license, so now we are being forced to use a version of the product that we would prefer not to. This is wrong of Adobe to force this. If this is the case, then wouldn't it make more sense to have a message come up stating what you said instead of installing the program in the wrong language.

I would like to say thank you, especially since you don't work for Adobe.

Question, since we have purchased a license for Adobe Standard 2017, will we be legal licensing wise, if we install XI using the current license number we have for that product? I do not want to be in violation.

A

Anonymous

Just select the icon "Acrobat" on the desktop, after that, hold the key Ctrl and press Enter.

A dialog of Languages will appear for you to change.

Good luck !

M

Mekong1

New Participant

Doesn't work for me...just get a popup saying "no current selection". The other options listed don't work either, when I try the control panel/modify program method there are no other Languages listed, only English.

A

annickw34939365

New Participant

Thank you for providing the solution !

It worked.

A

Anonymous

Hello

I've tried all of the above in order to try and change language from English to Sweden, but no solution works; Adobe Acrobat XI Pro continues to be in English.

Please, is there any other solution out there I could try?

nikol74070545

New Participant

Click Edit -> Prefernces and language. You can specify it to be the same as the operating system or it can ask you on start up.

Should be as simple as that.

AverdahlAuthorCorrect answer

Community Expert

In case anyone else run into the same issue, here is the solution:

1. Add remove programs -> Select Acrobat

2. Then click on Change button present next to Uninstall option. Acrobat setup dialog will be launched.

3. Now select Modify option in Acrobat setup dialog

4. In the dropdown list select View Adobe PDF

5. Select the desired language support

6. Install the required language packs

When i did, i got the dialog that let me change the language next time i launched Acrobat XI.

Special thanks goes to Rohit from Adobe!

/Roger

H

HandyMandy

New Participant

We are having the same issue, tried the above steps but were not successful. Any other ideas?

LAOMUSIC ARTS

Known Participant

The solution works for me having the version 11.6 but I did something xtra:
under the presented options for languages, I turn off the install option for the currently used language (in my case German) and install exclusivelly English.
Worked like a charm !
Hope this can helper someone else!

Message was edited by: LAOMUSIC ARTS

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