Check Boxes that have text

Forum|Forum|7 months ago
June 18, 2025
2 replies
2483 views

Hello all,

I'm hoping someone can help me solve this mystery 🙂

I have a form that has many check boxes. When selected an "X" will appear in the box. However, we are finding somewhere along the way, text is there instead of the X. It seems to be in the same place of the document - bottm left - "backing" No backing". I've attached the doc and examples of what is happening.

Here are the steps that the document goes through...

The Designer should mark the correct boxes, then has the client sign in-person or will send out to be e-signed. Once the document is signed the designer flattens the doc to combine it with other documents. At some point during these steps. The X that should be in the box turns into text.

Any help, thoughts, ideas is appreciated. Thank you!

Thom Parker

Community Expert

Are the screen shots from different PDF viewers? Or are all of them from Acrobat/Reader?

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

K

kater_2025Author

Known Participant

They are from different viewers. Should all be from Acrobat Standard

Meenakshi Negi

Community Manager

After the document is filled out we have the client sign the document. Sometimes they do it in person with the fountain pen icon and other times they have to send the document for an e-signature.

The screenshots are from the designers.

Hi kater_2025,

Thank you for reaching out and sharing all the information.

As mentioned above, you either ask the signer to add a signature in person using the Fill & Sign tool or send the document using the request signature option in Acrobat. Is that correct?

Please confirm how you view the PDFs once they are signed. Are you using the Acrobat application or another application? It would be helpful if you could share a screenshot of the complete window.

You can redact the confidential data or share it in a private message with us. To send a private message, use the envelope icon at the top right corner of this community page.

Thanks,

Meenakshi