Color turn to grey when save/print to PDF from Excel

[timh4944944]

I'm trying to create a pdf of an Excel spreadsheet, but running into an issue with the resulting PDF having some of the colors changed to grey scale colors.  I have various colors, text, fill, and pictures, but the issue is only with the fill colors.  All the other text and pictures show up correctly in the created PDF.  I have a row in the spreadsheet set as a title to print on every page.  It has a 2 color gradient fill pattern with white colored text in it.  This title shows up as various shades of grey when I open the created PDF file.  It shows the correct color in the print preview area when using the print to PDF option.  I'm using Adobe Acrobat Reader DC version 19.010.20099 and Microsoft Office 365.

Also when I save the same file as a PDF on a different computer, the fill color shows up correctly in the resulting PDF.

Can anyone help me trouble shoot this issue?

Thanks

[try67]

Reader is not involved in the process of creating the file. It only displays it. You're using a built-in function of Office.

[Dov Isaacs · Accepted solution]

If in fact you really, have Adobe Acrobat Standard DC or Acrobat Pro DC and you are using Save as Adobe PDF and this problem is occurring, please advise. Otherwise, as indicated in the prior response, the simple Save as function in Excel where you specify PDF uses Microsoft's own PDF production capability. Similarly, if you print to the Microsoft Print to PDF printer driver instance, you are obviously using Microsoft's own PDF creation capability based on an EMF to XPS converter followed by an XPS to PDF converter. There is no involvement by Adobe software in any of these processes. And once the PDF file is created, there is nothing in Adobe Reader that would convert color content to grey during display.

          - Dov

[timh4944944]

I assume I have the standard version because I did not pay for it, but in fact it I don't see that it says what version I have in the about window.

Thank you for the response.  I sort of figured it would be more likely a Excel issue, but also thought it may be more likely that someone on an Adobe forum would know of a cause or solution to this particular issue as it is pdf related. Which is why I posted it here.

[try67]

Acrobat Standard is not free, either. If you didn't pay then you have (Acrobat) Reader, most likely.