Combine PDF results in blank pages
When using the combine PDF function, one particular user is experiencing an issue where a specific form we use has pages replaced with blank pages. Combine is being used to merge 2 complete PDF documents, no editing done in the process. Same process used with same forms on other computers (same brand/model computers) and aren't having issues. Tried first using Adobe Acrobat 9 Standard, then Adobe Acrobat X Standard and issue persists for both. Computers are less than 6 months old running Windows 10. Form is a PDF generated from our ERP which has been used for over a year without issue until this particular user.
Steps taken:
- Issue identified with user using Adobe Acrobat 9 Standard
- Repair tool run, no luck
- Full uninstall/reinstall, no luck
- Full uninstall, deleted all AppData, reinstalled, no luck
- Full uninstall, installed Adobe Acrobat X Standard, issue persists.
I've seen a couple of other posts about this but those posts didn't seem to identify a consistent resolution. I did check that the display option for large images is checked.
AdChoices