Combine pdfs - Acrobat uses an older version of the file

Forum|Forum|4 years ago
September 30, 2021
5 replies
2874 views

I've used "Combine Files" before with no problem. Today, I select the pdfs, click "combine" and it inserts an older file. I have shut down and restarted my computer, recreated and renamed the new pdf (created from InDesign), deleted the old file from my computer, and it still does the same thing. Where is it getting this old file? Is it stored in Acrobat somewhere? And Acrobat just locked up on me and I had to force quit.

Create PDFs

This topic has been closed for replies.

Correct answer SharonKrushel

Update: I tried quitting Acrobat again, combining some different files, then went back to combine the ones I was having trouble with, and now it works. I don't know why it didn't work before or why it's working now, but I guess we can close this question.

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defaultu25gnrj81oo2

Participant

We are experiencing the same problem with several computers for some times most of the time when we combine word files into a pdf. The word file is modified, but Acrobat insert an old version of the word file.

chrisp16360273

Participant

I'm having the same issue. It's pretty frustrating on these threads when no one from Adobe provides an explanation or a definitive solution. Anyone find any surefire fix when encountering this issue?

K

kenm50702493

Participant

Also having this problem. Clearly a bug. I've deleted old files, emptied trash, restarted computer.

Meenakshi Negi

Community Manager

Hi SharonKrushel,

Hope you are doing well and thank you for reaching out.

It seems that the issue is resolved for now. Thank you for updating the thread.

If you still need any help, let us know.

Thanks,

Meenakshi

S

SharonKrushelAuthor

Inspiring

Thank you!

Sharon Krushel
[Personal details removed by moderator: Please do not share your personal information on public platform]

S

SharonKrushelAuthorCorrect answer

Inspiring

Update: I tried quitting Acrobat again, combining some different files, then went back to combine the ones I was having trouble with, and now it works. I don't know why it didn't work before or why it's working now, but I guess we can close this question.

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