Completed Web form automatically sent to signers

[Ourspot Outdoors]

I am using adobe acrobat pro.
Whenever my document is signed, an email is automatically sent to the signer with the document to be downloaded.

How do I disable that ? I read that i need to contact support, but they do not get it.

[creative explorer · Accepted solution]

@Ourspot Outdoors isn't that a good thing? Your client would get a copy of the signed form or contract?! 

I don't see the disable function in Acrobat Pro, and you need Adobe Sign to manage that. Maybe JavaScript could work for that?

I did look in the Preferences—nothing stood out

[Meenakshi Negi]

Hi Ourspot Outdoors, 

Thank you for reaching out.

We checked your account and see that you have an Acrobat Sign individual plan. The option that you are looking for is available in the Acrobat Sign Enterprise plan. For more information, refer to the following help document: https://adobe.ly/4l7HzY4. 

Check the screenshot below for reference:

It is not possible to make any changes via JavaScript in Acrobat Sign. 

Let us know if you have any questions.

Thanks,

Meenakshi