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marcob1
Participant
December 11, 2019
Answered

Converting excel to pdf and logos on excel document wont appear on the pdf version

  • December 11, 2019
  • 4 replies
  • 14703 views

I am using excel to create my quotations, on the quotation I have my company logo, In the printed format the logo appears, but when i save the document to pdf the logo disapears.

Correct answer adamm47735512

SOLVED MY ISSUE!

Hi, I was having the same issue as O_Connor_Electric. Save as Adobe PDF was causing certain images to disapper from the saved PDF. I found what was causing the issue on my document so I thought I'd share.

 

My file had rogue blank Shapes and Text boxes that were causing the issue, once removed the Save as Adobe PDF worked fine. To find them I clicked on a picture, select Picture Format > Selection Pane. In my screenshot you can see the offending blank items. Deleting these fixed it. I had no idea they were there, so I assume they were accidentally created or pasted in. Hope this helps someone else!

 

4 replies

A
April16B617658696
Participant
October 16, 2020

I am trying to save my excel spreadsheet, which is set on landscape, legal, as a PDF file, but it appears set on portrait, letter size 😞   

Amal.
Community Manager
Amal.Community Manager
Community Manager
February 12, 2020

Hi all, 

 

A new update for Adobe Acrobat / Reader DC is now available addressing this issue. Please update the application to the latest version 20.006.20034. Go to Help > Check for Updates.

 

For more information please use the help link (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html)

 

Regards

Amal

S
Adobe Employee
SubratoNamata
Adobe Employee
February 11, 2020

This issue was fixed with Office update Version 1912 (Build 12325.20344) onwards on monthly channel, rolled out on 22nd Jan.

 

Regards,

Subrato

O
O_Connor_Electric
Participant
December 11, 2019

When saving excel file using "Save as Adobe PDF" feature in Microsoft Excel (or any Office software), after conversion, images in the PDF are not there. This is happening in Office 2019 (O365) but I have tested on Office 2016 (O365) and it works fine!?!?

Print to PDF works fine!

Save As then saving as PDF works!

Just not the "Save as Adobe PDF"!?!?

 

This is happening on all versions of Adobe that we have (Acrobat Standard 2015 and 2017)

 

Included are images of Office versions and Adobe versions

 

 

Please advise thanks

 

 

marct27240016
marct27240016
Participating Frequently
January 21, 2020

For years we have depended on excel and Adobe Acrobat for our business.  Religously this has worked for the last 15 years. Now suddely when I select an area in excel that has pictures in it the PDF file only has ONE picture.   We have saved our whole pricebook before and it included all the pictures.  Now this does not work anymore.  IT does it on my setup at home as well. Suddenly now our business can not function as usual.   Suddely ether Microsoft has done a update or Adobe has doen a update that has make it so things do not work.  So a work around is printing to PDF printer and saving the PDF file but this is really flacky and it does not print what I select.     Anyone know what to do so Acrobat will export my excel spreadsheet  and still keep photos.  

marct27240016
marct27240016
Participating Frequently
January 22, 2020

SO this 1911 is that for ms office ???  Can you tell me more about this ?  Is this an update for office ?  or WIndows ?  IF its a windows update then why does this problem happen on my windows 10 comptuer as well as my windows 7 at home.   If I purcahced ms office outright would I be able to prevent this ?    I can go back to a computer clone before this probelm started and prevent some type of update from excuting until we hear back that they fixed this problem. 

 

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