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Known Participant
December 28, 2020
Question

Copying email link on Mac

  • December 28, 2020
  • 3 replies
  • 1490 views

I see I'm not able to do this in PDF files on the Mac. Right clicking on a link does not give me the option, though I can see the address when I hover on the link. This can't be considered a "feature" for sure. Bug? Anyway, any workarounds?

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3 replies

Bernd Alheit
Adobe Expert
December 30, 2020

Have you added the link with the link tool?

Known Participant
December 31, 2020

I don't know what you mean. These aren't files I created.

Known Participant
January 2, 2021

You can't change this with Acrobat Reader.


My point exactly and why I posted the issue here.

AkanchhaS8194121
Brainiac
December 28, 2020

Hey!

 What has been described above, I believe you have this experience with a specific document containing links in it. Or its with all the files which have the links included? 

Upon right-click, your options should be like these-

To identify the exact cause, please try these steps suggested below-

1- Close and reopen the application, make sure you have the latest update installed. Open Acrobat>Help>check for update.

2- Open an another document which has the link, and check if it has the same behaviour. As it could be because of the document restrictions. 

3- Navigate to Adobe Acrobat>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat

Note: these changes are only for testing purpose. Once tested, please change it back to the previous setting. 

 

If nothing works, then right click on the link take a screenshot and share it with us here. We'd like to see what options you get there.

 

Thanks,

Akanchha 

Known Participant
December 29, 2020

Ok, I've tried all those steps, although only one of the config settings appears to be available to me:

 

Here's what I see now for the links (essentially same as before:

 

AkanchhaS8194121
Brainiac
December 30, 2020

Is it posisble for you to share this file with us? If yes, then please upload it to Document Cloud web  https://documentcloud.adobe.com/link/home/ and share the link with us. 

 

Thanks,

Akanchha 

try67
Adobe Expert
December 28, 2020

I don't believe that's possible in Windows, either, if that's what you're suggesting. I don't know if it's a bug, but would certainly be a nice feature to have... You can request it here: https://www.adobe.com/products/wishform.html