I am trying to use the Adobe Chrome extension to create PDFs but the extension is coming up grey and doesn't give me the option to convert the webpage anymore. I have used this feature before, as early as earlier today, but now the extension icon is grey and does not work.
Hello Brandonw,
As per the description above, the Create PDF extension is not working with Chrome as it's grayed out, Is that correct?
I have checked the records with your current Adobe ID, and there is no active license/subscription to Acrobat and the Create PDF plug-in will only work if you are subscribed to Acrobat license/subscription.
For more detailed information, please refer to Enable Create PDF extension for Google Chrome, Adobe Acrobat
Feel free to update this discussion for any further assistance.
Regards,
Anand Sri.
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