CTRL + F (search) generates "internal error has occurred"

Forum|Forum|3 years ago
September 2, 2022
2 replies
1390 views

When trying to search in any document, I get the "An internal error occurred". I tried fixing, uninstalling/installing the software using Creative Cloud Desktop but nothing is working...

Not sure what happened for this to suddently start showing up at every CTRL+F...

On a sidenote, I noticed a few other bugs: e.g., when editing a PDF, I'm never able to see what text I select (the blue highlight), and some of the text/font on the icons in the menus start disappearing too...

Anyone has experienced this?

This topic has been closed for replies.

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Dave268992283uoj

Participant

I updated Acrobat DC last week and I now have the same problem here. I see 2 months have gone by since the original post. Need this fixed ASAP. Tried uninstalling and reinstalling. No difference. Also some PDFs will close immediate after opening. Can't figure out how to install the previous version which was working great. Using version 2022.003.20263 64 bit on Windows 11.

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Sebastien25746706f7l1Author

Participant

Same issue: some PDFs close right after opening. I never got a solution, so I subscribed to Wondershare. I'll disable my annual Adobe subscription in June... Just ridiculous to pay 300+$ for a software that doesn't work.

S_S

Community Manager

Hi Everyone,

We are live with the latest release (2024.004.20243).

Please update the app and let us know if the issue stands fixed for you.

To check for updates, click on Menu-> Help-> Check for updates.

-Souvik

John T Smith

Community Expert

When you post a question you always need to tell the Adobe program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum