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KazuT
Inspiring
July 12, 2021
Answered

Delete auto fill data in Acrobat

  • July 12, 2021
  • 2 replies
  • 34036 views

When I'm filling out a fillable PDF, Acrobat automatically suggests info I've filled out before. Is there a way to delete some of the more sensitive info (ex. Social Security #) from Acrobat's memory?

This topic has been closed for replies.
Correct answer jl203

None of these steps worked for me. I went to Menu -> Preferences -> Forms & deselected Automatically calculate field values, Show field preview when creating or editing form fields & Automatically detect Form fields. No past entries are showing up...at this time

2 replies

Participant
October 6, 2023

I'm trying to send a adobe sign document and it has auto populated form fields for me to use, they are in the wrong place and incorrect. How do i remove the populated form fields and add my own?

Amal.
Community Manager
Community Manager
October 13, 2023

Hi @ProSidian 

 

Hope you are doing well and thanks for reaching out.

 

Your issue is different from what is being discussed in this thread. Please start a new discussion here https://community.adobe.com/t5/adobe-acrobat-sign/ct-p/ct-adobe-sign?page=1&sort=latest_replies&lang=all&tabid=all

 

~Amal

Amal.
Community Manager
Community Manager
July 13, 2021

Hi Kazut

 

Hope you are doing well and sorry for the trouble.

 

The Auto-Complete feature stores any entries that you type in an interactive form field. Auto-Complete then suggests or even automatically enters responses that match your typing in other form fields. The suggestions appear in a pop-up menu, from which you can select a match. The Auto-Complete feature is off by default, so you must enable it in the forms preferences if you want to use it.

 

To remove an entry from the Auto-Complete memory, such as a misspelled entry that you found and corrected later, edit the list in the preferences.

 

  1. Go to Edit (Win), Adobe Acrobat (Mac) > Preferences
  2. Select Forms on the left.
  3. Click Edit Entry List under Auto-Complete.
  4. In the Auto-Complete Entry List dialog box, do one of the following, and then click Yes in the confirmation dialog box:
    i) To remove all of the entries, click Remove All.
    ii) To remove some of the entries, select the entries and click Remove. (Shift-click to select multiple adjacent entries; Ctrl-click to select multiple nonadjacent entries.)

Note: When you select an option in the Auto-Complete menu, a description of how it affects the Auto-Complete behavior appears in the text area below.

 

For more information please check out the help page : https://helpx.adobe.com/acrobat/using/filling-pdf-forms.html#auto_complete_forms_interactive_forms_only

 

Regards

Amal

jl203Correct answer
Participant
November 29, 2023

None of these steps worked for me. I went to Menu -> Preferences -> Forms & deselected Automatically calculate field values, Show field preview when creating or editing form fields & Automatically detect Form fields. No past entries are showing up...at this time

Participating Frequently
April 13, 2024

(April 2024) I agree this is a serious security issue.  If it's stored locally, where is it and why can't I delete it?  

I never opted in to allowing cloud storage for my form data, and the instructions about deleting it form data from Preferences->Forms->Autocomplete (edit entry list) don't work because it was never enabled locally. 

 

I tried clearing the auto-suggestions data from the cloud account under "settings" at https://acrobat.adobe.com/link/home/ , (Clear Suggestions button)  but my forms still try to populate with sensitive medical and other information.

 

Sadly, the "Data and Privacy Settings" tab at https://account.adobe.com/privacy  says NOTHING about deleting sensitive form history or auto-complete/auto-suggestions.    This is not acceptable in 2024!!