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J
johnd45195715
Participant
January 21, 2019
Answered

Digital signature attempt asks for password. Just changed it. Doesn't work. Have made no changes to account in a year.

  • January 21, 2019
  • 1 reply
  • 999 views

Digital signature attempt asks for password. Just changed it. Doesn't work. Have made no changes to account in a year.

This topic has been closed for replies.
Correct answer try67

The digital signature profile has nothing to do with your account, but if you forgot the password for it there's nothing that can be done about it. Just create a new one.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
January 21, 2019

The digital signature profile has nothing to do with your account, but if you forgot the password for it there's nothing that can be done about it. Just create a new one.

J
johnd45195715Author
Participant
January 21, 2019

Thank. That's funny. That's exactly the opposite of what the guy on the phone from India said. I did create a new one today initially because I couldn't remember the old one. (Who remembers a password they use once every 18 months?). It doesn't work. Or is there ANOTHER password I'm supposed to remember and use that I now need to change?

T
Test Screen Name
Legend
January 21, 2019

Digital signatures have their own password.

You choose it when you make the password.

You can't change it.

You can't get it back if you lose it.

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