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K
krs242
New Participant
June 25, 2012
Question

Disable locking of document after digitally signing

  • June 25, 2012
  • 1 reply
  • 40393 views

Good Afternoon,

We have just recently upgraded from Acrobat v7 Standard to Acrobat X Professional.

With Acrobat 7 several users would pass around a PDF document for each user to sign and to add attachments to it. Now that we have upgraded to Acrobat X this is not possible. As after the first person signs the pdf with their signature the whole PDF document locks.

Please advise if there is a way to disable the locking, as the PDF document needs to stay unlocked for others to sign and attach spreadsheets to it.

Please let me know if you require anything further.

Kind Regards,

K

1 reply

EnterpriseHelp
Community Manager
EnterpriseHelpCommunity Manager
Community Manager
June 25, 2012

It is certainly possible. Read the Help doc and verify that:

  • You are using approval sigs and not accidentally certifying the doc with the first signature.
  • If you want to use a certification signature, then have the signer set permissions to allow signing sig fields.

Ben

K
krs242Author
New Participant
June 26, 2012

Morning Ben,

Thank you for your response. Though can you be a little clearer please?

Ive been through the help docs but am unable to find anything relating to my question. I've tested with:

*Signing in Preview Document Mode

*Signing with an approval signature

*Signing with a certification signature

*I'm also NOT enabling the "Lock Document After Signing" Option

I've noticed that as soon as I sign a PDF document that the paper clip to attach further attachments is grayed out from within Acrobat X. I need this locking of the PDF disabled as our work flow requires other signees to attach spreadsheets etc as the PDF is sent to several people for signing.

Kindly advise how we can accomplish this.

Kind Regards,

K

EnterpriseHelp
Community Manager
EnterpriseHelpCommunity Manager
Community Manager
June 26, 2012

Fields do not automatically lock. You are doing something specific to make them lock. You are either certifying the doc and not allowing subsequent signatures, using seed values, or locking the field via properties.

Try creating a blank document with two signature fields and test it out.

Ben

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