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Gonzalo5EDB
Participant
December 4, 2020
Question

DISABLE THE AUTOMATIC LINK OF A PDF EMAIL

  • December 4, 2020
  • 2 replies
  • 4839 views

when I create a pdf in illustrator or indesign, the adobe acrobat program recognizes the mail and creates a link to the inbox.

How do I disable this function? since I don't want the email text to take me to any url.

ALL THIS HAPPENS WITHOUT HAVING CREATED LINKS IN THE PDF

I have tried tracing the text but it still detects them.

This topic has been closed for replies.

2 replies

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DesignerCarolee
Participant
June 1, 2023

I know this is from 2020, but I thought you might like my fix because it's so easy, or maybe it can help someone else. When I type the email address, I put a space before and after the @. Then I give those spaces a Horizontal Scale of 10% so that the space does not show. The spaces should prevent Acrobat from recognizing the address as an address and creating a link.

    BarlaeDC
    Community Expert
    BarlaeDCCommunity Expert
    Community Expert
    December 4, 2020

    Hi,

    There is a setting in Acrobat which auto detects URLs and makes them clickable:

    Preferences->General->Create Links from URLs

     

    If you make sure this is unchecked then it wont show the link, however this is a user controlled setting so it would be up to each user of your PDF to switch it off

     

    The other option would be to make your text into an image so that it is not text, therefore Acrobat wont recognise it as a URL.

     

    Hope this helps

     

    Malcolm

     

    G
    Gonzalo5EDBAuthor
    Participant
    December 4, 2020

    Thanks a lot! it worked. This apparently happens with the most updated versions since that did not happen to me before when exporting to pdf.

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