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E
Eric Stricker
Participant
January 27, 2023
Answered

Earliest Acrobat version where "This document could not be Reader Extended" is resolved

  • January 27, 2023
  • 1 reply
  • 634 views

Can someone advice which Acrobat Pro version is the earliest version where this error is resolved? (ie. which version supports the latest Adobe RE root certificate)

 

Thanks

This topic has been closed for replies.
Correct answer Eric Stricker

I answer my own question finding the reference below:

 

https://helpx.adobe.com/sg/acrobat/kb/reader-extended-pdfs-and-adobe-root-ca-expiry.html

 

Creation of Reader Extended PDFs from Adobe Acrobat

Adobe Acrobat uses a certificate issued by 'Adobe Root CA' to sign Reader Extended PDFs. This certificate can no longer be used to create new Reader Extended PDFs post its expiry on January 7, 2023. The November 2022 update of Adobe Acrobat (Continuous and Classic track) creates Reader Extended PDFs using a new certificate issued by ‘Adobe Root CA 2’. Adobe recommends users update to the latest version of Acrobat (November 2022 update or later) to continue using this functionality post-January 7, 2023.

1 reply

E
Eric StrickerAuthorCorrect answer
Participant
January 27, 2023

I answer my own question finding the reference below:

 

https://helpx.adobe.com/sg/acrobat/kb/reader-extended-pdfs-and-adobe-root-ca-expiry.html

 

Creation of Reader Extended PDFs from Adobe Acrobat

Adobe Acrobat uses a certificate issued by 'Adobe Root CA' to sign Reader Extended PDFs. This certificate can no longer be used to create new Reader Extended PDFs post its expiry on January 7, 2023. The November 2022 update of Adobe Acrobat (Continuous and Classic track) creates Reader Extended PDFs using a new certificate issued by ‘Adobe Root CA 2’. Adobe recommends users update to the latest version of Acrobat (November 2022 update or later) to continue using this functionality post-January 7, 2023.

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