Editing using the new Acrobat update

Question

I usually have to edit documents in Acrobat (cropping, adding images etc) and since the new update I just seem to get a blank screen; i have to quit and re-open the document a few times. Has anyone else had this problem/ know how to fix it without reverting to the old version?

gary_sc · Answer

Hi, @Gina31887597byyv, this is happening to me as well.

I've traced it down to going into into the old Acrobat format, then doing anything in that format, then returning to the new Acrobat format.

I am using Ventura (13.4.1) on an M1 Mac. Can you please elaborate on what you were doing with Acrobat before this showed up? Have you gone back to the earlier format and returned? What is your OS (and what release)?

Anything else you can provide will help; thank you.

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